Please note that there will be some changes to our opening hours during the festive period including some service closures. See below for information.
Christmas 2025 opening hours:
Monday 22nd December: 9:00am – 5:00pm
Tuesday 23rd December: 9:00am – 5:00pm
Wednesday 24th December (Christmas Eve): 9:00am – 2:00pm
Thursday 25th December (Christmas Day): Closed
Friday 26th December (Boxing Day): Closed
Saturday 27th December: Closed
Sunday 28th December: Closed
Monday 29th December: 9:00am – 5:00pm
Tuesday 30st December: 9:00am – 5:00pm
Wednesday 31st December (New Year’s Eve): 9:00am – 4:00pm
Thursday 1st January: Closed
Friday 2nd January: Normal core hours resume
I need help out of hours, what can I do?
Non-emergency:
Please call 111 or visit 111.nhs.uk
Call our out-of-hours helpline: 0300 330 2001
You can also contact your GP.
Emergency:
Please call 999 or visit your local Emergency Department (ED) if it is safe for you to do so.
Mental health crisis:
If you find yourself in a mental health crisis and need urgent support, call 111.
You can also contact Samaritans any time, day or night.
- Call 116 123
- Email jo@samaritans.org
Urgent Treatment Centres (UTC) and Emergency Departments (ED)
Emergency Departments
St. Mary’s Hospital
Open 24 hours a day, seven days a week.
Address: Parkhurst Road, Newport, Isle of Wight, PO30 5TG.
Website and wait times: Click here
Urgent Treatment Centre
St. Mary’s Hospital – Urgent Treatment Centre
Address: Parkhurst Road, Newport, Isle of Wight, PO30 5TG.
Website: Click here
The UTC is not a walk-in service. In the first instance, you should call 111 or visit 111 online.
Additional mental health support
Campaign Against Living Miserably
Offering support for people having suicidal thoughts, via helpline or online chat.
Call: 0800 58 58 58
Website: www.thecalmzone.net
Useful contacts
-
NHS 111
Visit NHS 111 onlineCall: 111
You should use the NHS 111 service if you urgently need medical help or advice, but it’s not a life-threatening situation.
For medical emergencies, call 999. -
Samaritans
Visit the Samaritans websiteThe Samaritans offer a 24-hour confidential telephone helpline.
Call: 116 123 (24 hours, 365 days)
Email: jo@samaritans.org -
Police
For emergencies, call 999.
For non-emergencies, call 101.